Privacy Policy
Last Updated: 13.06.2026
Introduction
Welcome to Lumia Star. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.
Who We Are
Website: www.lumiastar.co.uk
Business Name: Lumia Star
Information We Collect
We may collect:
- Name
- Email address
- Telephone number (if provided)
- Information submitted through contact forms or booking forms
- Payment information (processed securely through third-party payment providers)
- Website usage information through cookies and analytics
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide tarot readings and related services
- Manage bookings and appointments
- Process payments
- Send updates or newsletters where you have consented
- Improve our website and services
Legal Basis for Processing
Under UK GDPR, we process personal information based on:
- Consent
- Performance of a contract
- Legitimate business interests
- Legal obligations
Sharing Your Information
We do not knowingly sell your personal information.
We may share information with trusted service providers such as:
- Payment processors
- Website hosting providers
- Email marketing providers
- Booking systems
These providers only process information as necessary to deliver their services.
Data Retention
We keep personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent at any time
You have the right to request a copy of the personal information we hold about you. This may include your contact details, booking records, correspondence sent via email or contact forms, and payment or invoice records relating to services you have purchased.
We do not routinely retain detailed records of tarot readings beyond any correspondence required to provide the service.
Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control cookies through your browser settings.
Security
Personal information is stored using the security measures provided by our website hosting, email, payment, and booking service providers. While we take reasonable steps to protect information under our control, no online system can be guaranteed to be completely secure.
Age Restriction
Our services are intended for individuals aged 18 and over. By using this website or purchasing a service, you confirm that you are at least 18 years of age.
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that personal information has been provided by a person under 18, we will take reasonable steps to delete such information.
Disclaimer
Tarot readings are provided for entertainment, personal reflection, and guidance purposes only. They do not constitute legal, medical, financial, or psychological advice.
Contact Us
If you have any questions about this Privacy Policy, please contact:
